What to do when the key is not working.

Make sure the red light on the key itself is turned on.

In case you are currently using an older version of the software, there may be a problem with the "Hasp" driver. If you can’t start the clock after installation of the software, you can easily solved by reinstalling the "Hasp driver". This can be done through the menu options "Helpdesk" and "Software", complete step 2 to install the latest drivers.

If you have any questions or problems please contact the helpdesk.